Shipping & Delivery Policy – 

Effective Date: 01-09-2025
Last Updated: 07-09-2025

At Alankari Jewel, we aim to deliver your handmade jewelry safely and on time. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

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1. Order Processing Time

• Orders are processed within 2-4 business days after payment confirmation.
  
• Each jewelry piece is handmade, so processing time may vary depending on product type and customization requests.
  
• Orders placed on weekends or public holidays will be processed on the next business day.
  

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2. Shipping Methods & Delivery Time

We deliver across India using trusted courier and logistics partners.

• Estimated Delivery Time:
  
  • Domestic Orders:  4-7 business days after dispatch
    
  • International Orders: 10-15 business days after dispatch
    

Delivery times may vary depending on your location and external factors beyond our control (e.g., weather, courier delays).

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3. Shipping Charges

• Domestic Shipping: Free shipping on orders above ₹2000, or flat rate shipping
  
• International Shipping: Charges are calculated at checkout based on location and order weight.
  

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4. Order Tracking

• Once shipped, you will receive an email/SMS with the tracking number and link to track your order.
  
• Please allow 24-48 hours for the tracking information to be updated after shipment.
  

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5. Delayed or Failed Deliveries

• We are not responsible for delays caused by courier companies, incorrect addresses, or unforeseen circumstances.
  
• If delivery fails due to an incorrect address provided by the customer, re-shipping charges may apply.
  

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6. International Shipping (If Applicable)

• Customs duties, taxes, or import charges (if any) must be borne by the customer as per the destination country’s laws.
  
• We are not responsible for delays due to customs clearance.
  

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7. Damaged Packages

If your package arrives damaged, please contact us within 48 hours with photos of the damaged product and packaging for prompt assistance.

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8. Contact Information

For shipping and delivery inquiries, please contact us:

Alankari Jewel
Email: alankarijewel@gmail.com
Phone: +91-9265535814
Website: https://alankarijewel.com/

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